Need help getting your Ashlar online? Documentation, Discord, and direct support are available below.
Complete setup guides, provisioning instructions and troubleshooting documentation.
Open Documentation ↗Join the official ENTROPY Discord for real-time community support. Moderators actively monitor the server 24/7.
Join Discord ↗Private assistance for device issues and account-specific questions. Replies are typically sent within one business day.
support@justentropy.lolThe contact methods above are intended for support involving the Ashlar device and its supported provisioning applications.
For network-related matters not caused by the device—including NFT purchases, provisioning issues after successful setup, claim questions, reward discrepancies, or other ecosystem concerns—please use the official Discord server.
A moderator may ask you to open a support ticket so your issue can be tracked through resolution.
